Ask Stanley Library

Find what you need in our searchable FAQ.

How do I access electronic resources from off campus?

102 views   |   0   0   |   Last updated on Nov 26, 2019   

All users must authenticate to subscription resources when connecting from off-campus. Currently, authentication is based on your Library credentials, but we hope you'll be able to log in with your portal credentials by the end of fall 2019. Up-to-date login instructions can be found at: https://www.ferrum.edu/stanley-library/off-campus-access-2/ 
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What is Interlibrary Loan (ILL)

99 views   |   0   0   |   Last updated on Oct 09, 2019    Interlibrary Loan

Interlibrary loan (ILL) is a service provided by the library.  We will borrow books and request copies of: chapters, articles and other materials (discretionary) that are not available in Stanley Library.

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How much does ILL cost?

93 views   |   0   0   |   Last updated on Oct 03, 2019    Interlibrary Loan

Interlibrary loan (ILL) is free.

However, there are fees for damaged or lost items. 

For damaged materials, the amount varies. 

For lost items, the lending/supplying library will determine the cost associated with replacement at their discretion.

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How do I print from my personal laptop, phone, or tablet?

92 views   |   0   0   |   Last updated on Oct 23, 2019    Printing

Download instructions here: https://libguides.ferrum.edu/ld.php?content_id=50686170

Note: you may need to omit the ferrum.edu from your username on some devices.

 

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Can't find the Library Guide your looking for?

91 views   |   0   0   |   Last updated on Oct 17, 2019   

Try the Guide Index - it has all the Majors, some Class-specific research guides, as well as tutorials and basic research help. 

Follow the Link : https://libguides.ferrum.edu/guideindex

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How long does it take to get items requested via ILL?

90 views   |   0   0   |   Last updated on Oct 03, 2019    Interlibrary Loan

Articles and electronic materials usually arrive within 1-4 days
Books and physical items usually arrive within 4-10 days depending on the location of the lending/supplying library and type of material.
Requests for popular and rare items may take much longer to obtain

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How do I submit an ILL request?

82 views   |   0   0   |   Last updated on Oct 03, 2019    Interlibrary Loan

Request items using the ILL Form or by using the “request interlibrary loan” link found in some search results on your citation page.

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Who do I contact with questions or problems with interlibrary loan (ILL)?

80 views   |   0   0   |   Last updated on Oct 03, 2019    Interlibrary Loan

The interlibrary loan office is located in Stanley Library and is open from 8:30 – 4:30, Monday – Friday.  If you have any questions, or if you need assistance, please feel free to by stop by the library or call 540-365-4420.  Your ILL requests using the online forms can be submitted at any time.

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What are some examples of practical uses for 3D printing?

80 views   |   0   0   |   Last updated on Oct 17, 2019    3D Printer

3D prints can be found useful in numerous applications, such as prototypes for entrepreneurs, architectural models for class projects and for any other low-volume, custom-prototype needs. For more information: https://libguides.ferrum.edu/3dprint
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Where can I print?

79 views   |   0   0   |   Last updated on Oct 17, 2019    Printing

  • Printers and copiers are located in the Library computer lab, on the library's main floor, and on the second floor of the library. 
  • All print jobs sent to the Papercut printer may be securely released from ANY copiers on campus.
  • To physically log on to a copier, you may swipe your ID card OR you may type your ID number at the copier.  (Your ID must be entered in the form of a 7-digit number with leading zeroes if applicable.)
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May I renew my books online?

79 views   |   0   0   |   Last updated on Oct 17, 2019    Suggest an Item Laptop Check Out Borrow Equipment Loan Period

YES! On the Library Website (https://www.ferrum.edu/stanley-library/) click on “Classic Catalog”, then click on “Your Library Account”, type in your off-campus login information, then select the “Renew” check box, and “Renew All”.
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What is the circulation period for items received via ILL?

78 views   |   0   0   |   Last updated on Oct 09, 2019    Interlibrary Loan

Loan periods are established by the lending library but generally range from 4-8 weeks.  Due dates display on the book straps or stickers on the front of borrowed books.
Electronic copies are forwarded to your email with a link and password.  Articles will expire after 30 days.  Download the files to your computer for continued access.

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Who is eligible for ILL services?

76 views   |   0   0   |   Last updated on Oct 03, 2019    Interlibrary Loan

Ferrum faculty, staff, and students.

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How many assets does Stanley Library have?

76 views   |   0   0   |   Last updated on Oct 17, 2019    Suggest an Item Laptop Check Out Borrow Equipment Loan Period

  • Just under 45,000 print books
  • 372,000+ e-books
  • 80+ full-text databases
  • 2,000+ DVDs
  • 33,000+ Streaming videos
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Who can use the 3D printing service?

76 views   |   0   0   |   Last updated on Oct 17, 2019    3D Printer

While the 3D printer is open to all currently enrolled Ferrum College students, staff, and faculty in all disciplines the actual printing process is done through our Digital Media Center consultants. For more information: https://libguides.ferrum.edu/3dprint
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May I check out a laptop?

75 views   |   0   0   |   Last updated on Oct 17, 2019    Suggest an Item Laptop Check Out Borrow Equipment Loan Period

Yes! The library has Chromebooks available to check out. The devices are available at the service desk, and circulate for three days.
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May I borrow my textbooks through interlibrary loan?

74 views   |   0   0   |   Last updated on Oct 09, 2019    Interlibrary Loan

No. Most libraries, including Stanley Library, don't collect or circulate current textbooks.
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Does the library have non-academic books for checkout as well?

71 views   |   0   0   |   Last updated on Oct 17, 2019    Suggest an Item Laptop Check Out Borrow Equipment Loan Period

Yes! We have a growing collection of Leisure Reading books - for more information and current titles please check out the following link: https://libguides.ferrum.edu/leisure-reading/
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What equipment does the library have for patrons to check-out?

71 views   |   0   0   |   Last updated on Oct 17, 2019    Suggest an Item Laptop Check Out Borrow Equipment Loan Period

The Library also has scientific calculators, camcorders, iPads, DVD players, and digital projectors that can be checked out. Overdue fines are $5/day on equipment. 
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What is 3D printing?

70 views   |   0   0   |   Last updated on Oct 17, 2019    3D Printer

3D printing refers to rapid prototyping - creating a physical 3-dimensional object from a digital model. For more information : https://libguides.ferrum.edu/3dprint
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